---
title: "IT Support Specialist"
description: "You help people fix computer problems and get back to work."
canonical: https://lightmysky.com/careers/it-support-specialist
source: https://lightmysky.com/careers/it-support-specialist.md
retrieved: 2026-10-19
---

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# IT Support Specialist

You help people fix computer problems and get back to work.

You solve problems and explain them kindly. Knowing how computers work and listening well are what make you great at this.

Category: Technology & Data
Page: https://lightmysky.com/careers/it-support-specialist

## Subjects it draws on

- [Computing](https://lightmysky.com/learn/computing)
- [Personal & Social Development](https://lightmysky.com/learn/personal-and-social-development)
- [English](https://lightmysky.com/learn/english)

## The topics behind it

- [Networks and the Internet](https://lightmysky.com/learn/computing/networks-and-the-internet-mt_JmrMg6v8V_): Most problems you fix are about getting connected.
- [Computers in Everyday Life](https://lightmysky.com/learn/computing/computers-in-everyday-life-mt_XbGfVhfiUz): You work with all the everyday devices people rely on.
- [Searching and Evaluating Online](https://lightmysky.com/learn/computing/searching-and-evaluating-online-mt_S-XboPwA8k): You look up answers and check they are correct.
- [Giving and Receiving Feedback](https://lightmysky.com/learn/personal-and-social-development/giving-and-receiving-feedback-mt_33zncDHC3N): You listen to the problem and explain the fix clearly.
- [Assertive Communication](https://lightmysky.com/learn/personal-and-social-development/assertive-communication-mt_rqLMfiw61L): You stay calm and clear even when someone is upset.
- [Listening and responding](https://lightmysky.com/learn/english/listening-and-responding-mt_mB7DVai-Uf): You listen to what went wrong, then answer clearly and calmly.

## Areas it leans on

- Computing: Computing Fundamentals
- Computing: Artificial Intelligence
- Personal & Social Development: Friendship & Cooperation
- English: Speaking & Listening