What builds a seller's trust over time?

• Doing what you say, every time
• Big promises and fast talk
• Hiding flaws until after payment

Your soap came out pale, not bright blue. What is the honest move?

• Sell it as bright blue
• Say it is pale and price it fairly
• Say nothing and hope nobody notices

Without a written contract, a seller owes the customer nothing.

Circle one:   True   False

Why does exaggerating what a product does cost more than it gains?

• Adverts cost extra money
• Honest sellers report you to the police
• Refunds and bad reviews outweigh the quick sale

You promised delivery on Friday but the paint is still wet. What should you do?

• Post it wet and stay silent
• Blame the customer for ordering late
• Own it, explain, and fix it fast

Naming both sides of a clash between profit and honesty helps you choose well.

Circle one:   True   False

A buyer offers you double to claim your plain honey is rare mountain honey. What would you refuse, and why?

• Refuse, because lies trade lasting trust for one payment
• Accept, because double money is double good
• Accept, because nobody can taste the difference

Two stalls sell phone cases. Sam's case splits in a week and he refunds with an apology. Tom's splits and he says no refunds, no fault. A month later, whose stall is busier?

• Tom, because he kept the money
• Sam, because a fast fix grows trust
• Both, because cases are all the same