The 60 you shared out between the three groups have sent their forms back, counted into six rows. Visits last week: 0 from 9 members, 1 from 12, 2 from 17, 3 from 12, 4 from 6, 5 from 4. Leo wants the mean and he has it already: add the visit numbers 0, 1, 2, 3, 4 and 5, which makes 15, then divide by the six rows. Mean 2.5, he says.
Something in that is not the members. What has Leo averaged?