Careers · Technology & Data
IT Support Specialist
You solve problems and explain them kindly. Knowing how computers work and listening well are what make you great at this.
The 21 headline skills an it support specialist is built on. Tap a + node to open the 25 building blocks underneath, or tap any star to see how it connects.
What it leans on most
Networks and the InternetMost problems you fix are about getting connected.ComputingComputers in Everyday LifeYou work with all the everyday devices people rely on.ComputingSearching and Evaluating OnlineYou look up answers and check they are correct.ComputingGiving and Receiving FeedbackYou listen to the problem and explain the fix clearly.Personal & Social DevelopmentAssertive CommunicationYou stay calm and clear even when someone is upset.Personal & Social DevelopmentListening and respondingYou listen to what went wrong, then answer clearly and calmly.English
The subjects behind it
Computing FundamentalsComputing
You need to know how computers and networks work.
Artificial IntelligenceComputing
You learn how everyday tech and gadgets are built.
Friendship & CooperationPersonal & Social Development
You listen and explain calmly to worried people.
Speaking & ListeningEnglish
You listen to a person's problem and explain the fix in simple words.